Skip to main content

DEAR SME, YOU NEED THE WHATSAPP-FOR-BUSINESS APP

WhatsApp has launched the latest service for Business owners, WhatsApp Business App that is available in US, UK and gradually rolling out to other countries like Italy, India, etc. WhatsApp business app is free to use and currently available from Google Play Store to download on Android devices.

THE REGISTRATION INTERFACE


Before you start to create the profile for WhatsApp Business, please be aware that the WhatsApp Business is considering as a separate entity. There is no connection between your WhatsApp personal account, with this business account. You can register WhatsApp account with a business number or your existing WhatsApp personal number. If you use your existing personal number for Business registration, your personal WhatsApp profile will convert to the business and all contacts will import to your business profile.
At this moment, this app is available for Android users only. Please go ahead and download the WhatsApp Business App from Google Play.

You have to enter your country and business number. WhatsApp will verify the business number with a verification code. You have to set the business name for the profile. When you set the business name, please make sure the right one. WhatsApp will not allow you to change the business name one you set up. You can set your logo, phone email address and status message at this setup process.
The profile settings for WhatsApp Business app is entirely different from the personal app. One the Business setting, you can set the business location, business category, business description, official email address and website to reflect on business profile.

There is an option to set Business hours, that is going to be extremely useful for shops and small offices those can set the working hours. The customer can see your store status on your profile and the location to reach. The Contacts screen will list you all the business contacts that you have stored on this app and this just like your Android contact page.

The WhatsApp messaging tools have three message options to set. One is the Greeting message to automatically welcome the user as the first response to their query. Away message. The second one is Away message that is ideal when you temporarily go out for a while. You can inform the customer that you will be out for a while and respond back when you are available. You can set this Away time right on the app with autoresponse message.

The third option from the WhatsApp Messaging tools is the Quick replies. As a business owner, this is going to save tons of time while interacting with the customers. You can set many message templates here, with the actual message and the shortcut.

This is how you can measure the daily visit status and customer queries and the interaction rate through the app. This will give an approximate idea, how much this app helps to bring the customers to your business.

This powerful app will launch eventually for iPhone users. Once the users can reach the business from their smartphone with few taps, this is going to be a powerful solution to improve your business. Eventually, we can hope that WhatsApp will integrate the payment solution (maybe WhatsApp Pay) into this app. That is going to be the future and as a customer, I can order my pizza with few lines of messages through my WhatsApp.

(MASHTIPS)

Comments

Post a Comment

Popular posts from this blog

Website Designer Buys Tech Company For $6.8M

Today, we read the story of a Website design company that pulled out $6.8M to buy a tech company and we were blown away with a huge 'WOW'! WordSphere, a website development firm out in California forked out the mad sum of nearly 7M to buy DrupalWare, a tech company known for its software solutions. According to  Stewart Johanson, from WordSphere's  Public Relations department, t he package paid for includes the DrupalWare website, a portfolio of 164 active clients, 6 super specialists, an excellent reputation of delivering top-quality services to clients, along with the entire DrupalWare brand. The 6 specialists acquired immediately transfer into WordSphere's senior DevOps team. Note that DrupalWare's clients include such billion-dollar brands as Pfizer, Tesla Motors, the City of New York and other Fortune 500 companies. Users of its services include names like - wait for it - Nokia, ebay, MacDonald's, The Australian Government, and Havard University, with other...
Post a Comment
Read more

Communications Under the Buhari Administration; A Perspective of Chat GPT AI Model

I asked Chat GPT what it thought was wrong with communications under the Muhammadu Buhari administration in relations with its various partners and stakeholders. As is typical of responsible AI, the thorough training of the model influenced the modest tone of its return. But it still highlighted issues that indict that administration. Since the knowledge cutoff of the AI model was September 2021, I had to correct the tenses of the article.  Well, here is what came out.  Enjoy the AI perspective: Title: Wrong Communications Practices in the Government of Muhammadu Buhari Introduction: Wrong communication practices in government can undermine trust and hinder effective governance. Here's how these practices relate to the government of Muhammadu Buhari in Nigeria. Lack of Transparency: The Nigerian government under President Buhari faced criticism for a lack of transparency. This includes concerns about handling information on security, corruption, and government expenditures. En...
Post a Comment
Read more

HOW TO USE GOOGLE ACCURATELY: PART B

In a previous article, we listed tips to help you use Google search accurately. Please click here to view the article. Below is a continuation of that article on how to use Google search accurately.   FINDING SPECIFIC FILE FORMATS A lot of files have been uploaded online in order to aid in-depth research work. You can find files like PDF on particular topics through Google. How to do this; type the word you are researching on and add filetype:pdf. This will bring out various pdfs on that topic. For example Food & Nutrition filetype:pdf. This does not only apply to PDFs, but other file types too like DOC, MP3, MP4 etc.       TO FIND SOCIAL MEDIA HANDLES When trying to find a particular organization, product, or individual’s page handle on social media through Google, type the name and add the ‘@’ symbol. For example; Jabborro@twitter will bring out this organization’s twitter page, same goes for Coca-cola@instagram and many more. It is simple and q...
Post a Comment
Read more